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    Vanda 12 – A Clinic Management System

    Discover Vanda modules and functions in both Vanda Clinic and Vanda Manager here!

    General & Queue Features

    Clinic users can perform basic account features and queue management features such as patient registration, and more.

    Ophthamologist

    Clinic users can conduct vision tests and examination for the patient.

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    Vanda Care

  • Vanda Hub
  • About Us

VandaManager - Tenant Information

1
  • Edit clinic information

VandaManager - Whitelist

1
  • Whitelist Feature

Vanda Manager - Branch Management

4
  • Setup branch settings
  • Create new branch
  • User Management
  • User Role Management

VandaManager - User Role

3
  • Edit user role
  • Create user role
  • Add new user

VandaManager - User Management

4
  • Reset user password
  • Unlock an account
  • Force exit a user
  • Edit user account

Vanda Manager - Catalogs

1
  • Add new catalog item

Vanda Manager - Audit Trail

1
  • Audit Trail Record

Vanda Manager - Settings

21
  • Setup salary feature
  • Setup allergy reaction
  • Add visit purpose
  • Add unit measurement
  • Add religion
  • Add New Indication
  • Add consume method
  • Add queue status
  • Add New Tax
  • Add new frequency
  • Adding new Language
  • Adding New Country & Telephone Code
  • Add New Race
  • Add New Gender
  • Add Marital Status
  • Add Medication’s Precaution Message
  • Add New Diagnosis
  • Add New Occupation
  • Add New Identification Type
  • Add New Institution
  • Malaysia’s SST

VandaClinic - Setting

21
  • Setup visit purpose
  • Edit queue status color
  • Add new insurance company
  • Set up Queue Status
  • Add new payment method
  • Add new vaccination plan
  • Setup tax rate
  • Add / Change Document Reference Number
  • Add a new Combined Medication
  • Setup print server
  • Duplicate Insurance Details
  • Set Tax as Default for all invoices
  • Add new insurance policy for all medication or individual medication
  • Setting up Doctor & Service rooms
  • VandaClinic – Dictionary
  • Operation Template
  • Update item’s selling price
  • Add new Subsidy
  • Craft a New Consent Form
  • Adding new Label templates
  • Printer troubleshooting

VandaClinic - Administrative

4
  • Changing Branches
  • Vanda login
  • Vanda logout
  • Change login password

VandaClinic - Queue

12
  • Nric error
  • How to corrct Patient’s NRIC when add patient to Queue
  • Change patient queue sequence
  • Consult in, out and Recall patient
  • Search for Patient in queue
  • Open Queue Display
  • Add Existing Patient to Queue
  • Add new patient to queue
  • View Invoice, Payment, Patient Detail and Patient Label from queue
  • Queue Category
  • Print Queue Label
  • Backdating queue

VandaClinic - Medical Record

11
  • Create medical certificate
  • Prescribe a Vaccination Dose
  • Add Referral Information
  • Add Allergy to Patient
  • E-documents
  • Add Vaccination Plan
  • Add Health Measurement Details for Patient
  • Repeat Medicine / Service
  • Remove vaccination dose
  • Create medical record
  • Add Consent form

VandaClinic - Operation Module

3
  • Add Operation
  • Complete Operation
  • Add new anaesthetic and operation record

VandaClinic - Billing & Payment

11
  • View all Invoice
  • Void payment
  • Bill and create invoice
  • Make invoice free of charge
  • Continue partial payment
  • Backdate invoice
  • Make partial payment for invoice
  • Subsidy in Invoice
  • Add discount to specific item in voice
  • Dispense Medication Later
  • Void paid invoice

VandaClinic - Credit Note and Deposit

15
  • Check a patient’s credit and deposit
  • How to print a deposit receipt
  • Check deposit records
  • Refund Deposits
  • Void Refund
  • Generate credit note from goods return
  • Add credit note through confirmed invoices
  • Adding a Deposit
  • Check Refund Record
  • View credit note apply records method one
  • View credit note apply records method two
  • Print a refund
  • Apply credit note method two
  • Apply credit note method one
  • Delete Deposits

VandaClinic - Pharmacy

4
  • Dispense Medication Item
  • Record Goods Return for Paid Invoices
  • How to see dispense history
  • View dispensary record

VandaClinic - Patient Management

6
  • Allergies and Alert Message
  • Create Fact in Patient Info
  • Edit an existing patient
  • Create new patient
  • Create patient kins
  • Check patient subsidy details

VandaClinic - Search

7
  • Print Patient Label using the search module
  • Search for Patient info using the search module
  • Search for Patient health measurements or facts using the search module
  • Add Patient to Queue using the search module
  • Search for medical certificate by patient using the search module
  • Search for invoice by status using the search module
  • Search for invoice by date using the search module

VandaClinic - Appointment

3
  • Recording Appointments
  • View One Doctor Appointments
  • Change Appointment View

VandaClinic - Dashboard

2
  • Go to queue by dashboard page
  • Filter payment methods used on a specific date

VandaClinic - Purchase

2
  • Confirm several purchase invoice at once
  • Record Purchase

VandaClinic - Inventory

14
  • Add new item for inventory
  • Check items with low stock
  • Setup Item UPC for dispense
  • Setup item UPC for purchase order
  • Setup minimum stock for item
  • Movement records
  • Deactivate item
  • Setup default supplier
  • Update stocks from dispensing done before stock update
  • Setup item UPC
  • Inventory adjustment for unit cost
  • Adjust item quantity
  • Add new supplier
  • Add new Inventory Items

VandaClinic - Requisition

4
  • What is requisition module
  • Check requisition drafts
  • Set item bonus
  • Using the requisition module

VandaClinic - Delivery Order

3
  • Record Stock In
  • Record Stock In
  • Void Delivery Order

VandaClinic - Insurance & Claim

5
  • Set insurance plan for patient
  • Duplicate items from existing plan
  • Apply insurance plan for patient in invoice
  • Generate Claim
  • Create insurance plan

NEHR requirements

4
  • HCI Code
  • User MCR Code
  • NEHR Corppass Context Switch
  • Patient Profile Merge & Cancellation

VandaClinic - Healthier SG

3
  • Healthier SG Care Report
  • Whiltelisted Drug & ALPS Delivery
  • Health Plan

VandaClinic - Report

3
  • Salary Feature Report
  • Add report to favourites
  • View reports

Getting started

1
  • Getting Started

Lab Module

1
  • Lab Module Set up

VandaCare

2
  • Template Crafting
  • Onboarding Flow
View Categories
  • Home
  • Knowledge Base
  • VandaClinic - Healthier SG
  • Health Plan

The objective of this guide is to help our Healthier SG users familiarise with the Health Plan feature

To access the health plan feature:

Ā 

  1. Head to the patient’s profile
  2. Click on ” Health Plan”
    At this point, Vanda will check whether the patient is enrolled into healthier SG. Only HSG enrolled patient have access to Health Plan at this time.
  3. Under the Health plan tab, you will be able to see all the past health plans.
  4. Click on ” + New Health Plan” to start creating a new health plan.

The Health plan will consist of a few segment.

  1. Patient Information – Do ensure that the patient information are accurate as the data will be sent to Healthier SG repository.
  2. Clinic Information – Do ensure that all of the Clinic’s Information are up to date, otherwise, you may request for your administrator to update them in Vanda Manager before submitting the health plan
  3. Specific chronic diseases – Certain chronic diseases will require certain health suggestions to be made to the patient. Vanda will inform you of the recommended fields.
  4. Before proceeding with health planning, Doctors may view the questionnaire response or copy the last health plan goals if one existed prior.

Crafting the Health Plan

The health plan can consist of the following topics. Doctors may select what topics to be included in the health plan by checking the specific topics:

1. Health Goals

The folllowing screenshot showcases the Health Goals to be met. A notification informs users of the system selected health goals due to the above selected chronic conditions.

Vaccination

Doctor may choose to recommend vaccination to the patient. Similarly, Doctor may uncheck the topic (highlighted in the image below) to remove it from the health plan

Excercise Regime

Doctors may plan an exercise regiment for the patient

Diet Recommendation

Doctor may recommend limitation of specific diet intakes. A notification informs doctor of selected diet recommendation based on the chronic condition selected above.

Other recommendations

Other recommendation in the health plan includes:

  • Smoking Cessation
  • Programme Recommendation
  • Active Ageing

Administrative details

After you have completed the health plan crafting, some administrative details needs to be verified such as:

  • Doctor’s name & MCR
  • Start & end date of health planĀ 
  • Recommended next visit date
  • One thing to start working on
  • Records of the health plan discussion with the patient.

Once all the details are filled in, press “save”

Vanda will save the current health plan as a draft for future editing. If doctor is ready, the submit button will appear after pressing save. Click on “Submit” to send the Health Plan to Healthier SG repository.

Health Plan List

Returning to the Health Plan List, Doctors may:

  1. Track the health plan submission status
  2. Preview or printout/save a pdf of the health plan for the patient

Updated on December 20, 2025

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