Frequently Asked Questions

Everything you need to know about Vanda, our platform, services, and support.

Vanda Statistics

How many client in Singapore are there for Vanda Clinic?

Our growing community consist of over 50 clinics that are using Vanda Clinic

We have 1 Managed Care Organization  with 25 Panel Clinics from Hong Kong Macau, 2 Hospitals from Myanmar and 1 Eye Ophthalmologist from Malaysia.

Vanda has been used by our clients for more than 20 years and counting!

We are open for support every Monday – Friday, 9am to 6pm (GMT+8) excluding Weekends and Public Holidays.
You may still contact us outside of our office hours but do expect slower response time. 

Vanda Systems

What sort of system is Vanda running?

Vanda is built to be a Web Application and is hosted on the Google Cloud Service and Aliyun.

All you need to have is a web browser such as Google Chrome or Firefox to be able to access Vanda!

Great! You can contact us by visiting our Contact Us page and there will be various method such as emailing us or sending us a form.

After that, we will get in touch with you to provide you the trial access.

We will send you an email regarding your subscription expiration as well as offering a renewal to your license. If you have decided that you would like to continue having us, we will send you a confirmation invoice. Once payment has been made, your license has been renewed!

Absolutely! We will provide you the service to import your data to Vanda system at no cost!

These are the data that we will be helping you to import:

  1. Patients Details
  2. Users Information
  3. Inventory (Items and Service Items)
  4. Dispensary Records

Should you need to import any data other than the items specified above, feel free to let us know and we will give you a quotation first.

Want more help?

Reach out to our support team anytime!

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