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    Vanda 12 – A Clinic Management System

    Discover Vanda modules and functions in both Vanda Clinic and Vanda Manager here!

    General & Queue Features

    Clinic users can perform basic account features and queue management features such as patient registration, and more.

    Ophthamologist

    Clinic users can conduct vision tests and examination for the patient.

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    Vanda Care

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  • About Us

VandaManager - Tenant Information

1
  • Edit clinic information

VandaManager - Whitelist

1
  • Whitelist Feature

Vanda Manager - Branch Management

4
  • Setup branch settings
  • Create new branch
  • User Management
  • User Role Management

VandaManager - User Role

3
  • Edit user role
  • Create user role
  • Add new user

VandaManager - User Management

4
  • Reset user password
  • Unlock an account
  • Force exit a user
  • Edit user account

Vanda Manager - Catalogs

1
  • Add new catalog item

Vanda Manager - Audit Trail

1
  • Audit Trail Record

Vanda Manager - Settings

21
  • Setup salary feature
  • Setup allergy reaction
  • Add visit purpose
  • Add unit measurement
  • Add religion
  • Add New Indication
  • Add consume method
  • Add queue status
  • Add New Tax
  • Add new frequency
  • Adding new Language
  • Adding New Country & Telephone Code
  • Add New Race
  • Add New Gender
  • Add Marital Status
  • Add Medication’s Precaution Message
  • Add New Diagnosis
  • Add New Occupation
  • Add New Identification Type
  • Add New Institution
  • Malaysia’s SST

VandaClinic - Setting

21
  • Setup visit purpose
  • Edit queue status color
  • Add new insurance company
  • Set up Queue Status
  • Add new payment method
  • Add new vaccination plan
  • Setup tax rate
  • Add / Change Document Reference Number
  • Add a new Combined Medication
  • Setup print server
  • Duplicate Insurance Details
  • Set Tax as Default for all invoices
  • Add new insurance policy for all medication or individual medication
  • Setting up Doctor & Service rooms
  • VandaClinic – Dictionary
  • Operation Template
  • Update item’s selling price
  • Add new Subsidy
  • Craft a New Consent Form
  • Adding new Label templates
  • Printer troubleshooting

VandaClinic - Administrative

4
  • Changing Branches
  • Vanda login
  • Vanda logout
  • Change login password

VandaClinic - Queue

12
  • Nric error
  • How to corrct Patient’s NRIC when add patient to Queue
  • Change patient queue sequence
  • Consult in, out and Recall patient
  • Search for Patient in queue
  • Open Queue Display
  • Add Existing Patient to Queue
  • Add new patient to queue
  • View Invoice, Payment, Patient Detail and Patient Label from queue
  • Queue Category
  • Print Queue Label
  • Backdating queue

VandaClinic - Medical Record

11
  • Create medical certificate
  • Prescribe a Vaccination Dose
  • Add Referral Information
  • Add Allergy to Patient
  • E-documents
  • Add Vaccination Plan
  • Add Health Measurement Details for Patient
  • Repeat Medicine / Service
  • Remove vaccination dose
  • Create medical record
  • Add Consent form

VandaClinic - Operation Module

3
  • Add Operation
  • Complete Operation
  • Add new anaesthetic and operation record

VandaClinic - Billing & Payment

11
  • View all Invoice
  • Void payment
  • Bill and create invoice
  • Make invoice free of charge
  • Continue partial payment
  • Backdate invoice
  • Make partial payment for invoice
  • Subsidy in Invoice
  • Add discount to specific item in voice
  • Dispense Medication Later
  • Void paid invoice

VandaClinic - Credit Note and Deposit

15
  • Check a patient’s credit and deposit
  • How to print a deposit receipt
  • Check deposit records
  • Refund Deposits
  • Void Refund
  • Generate credit note from goods return
  • Add credit note through confirmed invoices
  • Adding a Deposit
  • Check Refund Record
  • View credit note apply records method one
  • View credit note apply records method two
  • Print a refund
  • Apply credit note method two
  • Apply credit note method one
  • Delete Deposits

VandaClinic - Pharmacy

4
  • Dispense Medication Item
  • Record Goods Return for Paid Invoices
  • How to see dispense history
  • View dispensary record

VandaClinic - Patient Management

6
  • Allergies and Alert Message
  • Create Fact in Patient Info
  • Edit an existing patient
  • Create new patient
  • Create patient kins
  • Check patient subsidy details

VandaClinic - Search

7
  • Print Patient Label using the search module
  • Search for Patient info using the search module
  • Search for Patient health measurements or facts using the search module
  • Add Patient to Queue using the search module
  • Search for medical certificate by patient using the search module
  • Search for invoice by status using the search module
  • Search for invoice by date using the search module

VandaClinic - Appointment

3
  • Recording Appointments
  • View One Doctor Appointments
  • Change Appointment View

VandaClinic - Dashboard

2
  • Go to queue by dashboard page
  • Filter payment methods used on a specific date

VandaClinic - Purchase

2
  • Confirm several purchase invoice at once
  • Record Purchase

VandaClinic - Inventory

14
  • Add new item for inventory
  • Check items with low stock
  • Setup Item UPC for dispense
  • Setup item UPC for purchase order
  • Setup minimum stock for item
  • Movement records
  • Deactivate item
  • Setup default supplier
  • Update stocks from dispensing done before stock update
  • Setup item UPC
  • Inventory adjustment for unit cost
  • Adjust item quantity
  • Add new supplier
  • Add new Inventory Items

VandaClinic - Requisition

4
  • What is requisition module
  • Check requisition drafts
  • Set item bonus
  • Using the requisition module

VandaClinic - Delivery Order

3
  • Record Stock In
  • Record Stock In
  • Void Delivery Order

VandaClinic - Insurance & Claim

5
  • Set insurance plan for patient
  • Duplicate items from existing plan
  • Apply insurance plan for patient in invoice
  • Generate Claim
  • Create insurance plan

NEHR requirements

4
  • HCI Code
  • User MCR Code
  • NEHR Corppass Context Switch
  • Patient Profile Merge & Cancellation

VandaClinic - Healthier SG

3
  • Healthier SG Care Report
  • Whiltelisted Drug & ALPS Delivery
  • Health Plan

VandaClinic - Report

3
  • Salary Feature Report
  • Add report to favourites
  • View reports

Getting started

1
  • Getting Started

Lab Module

1
  • Lab Module Set up

VandaCare

2
  • Template Crafting
  • Onboarding Flow
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  • VandaCare
  • Template Crafting

The objective of this guide is to assist user in crafting the form template for their patients to fill in.

To set up the template, User needs to first set up the template category as it is required during the template creation

1. Click on “template categories” under Form Management. A list of categories will appear with a search feature and column selection feature

2. Click on ” + Category” to add a new category. Fill in the name and description followed by clicking on “create”

Template Creation

To create a template:

1. Click on “Templates” under Form Management

2. A list of existing template will appear. Users can sort the templates via the column headers. A search feature is placed at the top of the page to search for specific forms.

3. On the top right of the page, users can manage the columns to be seen, activate the filter functions and add new templates.

The action button in the template list page allows users to carry out the following actions:

 

1. Create/ Edit Template:

Users can manage the template details in the following screen. Users should take note of important information such as:

  • Selection of form category (created in the first step)
  • Company selection as this will assign the form to the specific company
  • Expiry date & time as this will impact the form’s availability.

 

2. Clone Template

Cloning of template allow users to make an identical copy of the template. When selecting this option, users will be able to change the template information of the duplicated template before editing the form’s questions.

3. Schedule Sets

Schedule sets allow users to set up the appointment time relevant to the forms. Once user click on “schedule sets”, a list of existing schedules will be displayed. 

3.1. User can click on the ” + Schedule” on the top right of the page to add a new schedule

3.2. User can fill in the information in the following image to set up the appointment schedules. Do note that the Slot interval minutes will be automatically generated by the system to ensure that the timeslots are generated equally within the start and end time.

4. Edit Form

This segment allows users to craft the forms based on the questions they need. When selected, Users will enter the form with a few general section set up and the form preview triggered. 4.1 User can toggle the “Hide preview” to close the preview of the form

4.2 User can select “Reset” to remove all changes made to the form prior to saving. User can select “Save” to finish editing the form

4.3 Each questions will have 3 action buttons, starting from the left – Edit (question edits), Duplicate question, and Delete question.

4.4 User can add new questions or add follow-up questions (set dependencies)

New Questions

When creating or editing new questions:

1. Users will be required to select the following question mode:

  • Auto fill
  • User field
  • Info
  • Dependency
2. Select the necessity for the patient to fill up the question along with the rest of the question information

Autofill

Autofill will automatically draw data from patient’s existing information such as:

  • Email
  • Phone number
  • Full Name
  • NRIC
  • Birth Date
  • Company
  • Gender
  • Smoking habits
  • Alcohol habits
User Fill

User fill are questions which requires patients to manually fill in their answers.

Users will be required to select the question type which includes:

  • Radio ( 1 answer only)
  • Checkbox (multiple answers)
  • Text Area (Long answers)
  • Text (Short answers)

Do note that for radio & checkbox question types, users will be required to set up the answer choices.

Info

Info type questions do not require any input from the patients.

Users are able to share information with their patients through this question type. Users can choose to share:

  • Text
  • Media
  • File

 

Dependency

Dependency type questions currently applies to appointment only.

Users will be required to select dependency type: appointment followed by selecting the “Appointment Set”. 

*If you do not see any option here, you will need to head to “schedule set” to setup an appointment period

 

Follow-up Question (conditional formatting)

Currently the conditional formatting applies to User filled question type – Radio. 

It is important to create the follow-up question before attempting to set the follow up question.

  

1. User will need to select which question is answered

2. Followed by the answer selected

3. Which follow up question will be triggered.

5. Add Section

Once a section is completed, User can choose to add a new section followed by changing the section name or

6. Duplicate/ Delete section

User can choose to duplicate a section before editing the information or delete the section in its entirety.

Updated on December 20, 2025

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