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    Vanda 12 – A Clinic Management System

    Discover Vanda modules and functions in both Vanda Clinic and Vanda Manager here!

    General & Queue Features

    Clinic users can perform basic account features and queue management features such as patient registration, and more.

    Ophthamologist

    Clinic users can conduct vision tests and examination for the patient.

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    Vanda Care

  • Vanda Hub
  • About Us

VandaManager - Tenant Information

1
  • Edit clinic information

VandaManager - Whitelist

1
  • Whitelist Feature

Vanda Manager - Branch Management

4
  • Setup branch settings
  • Create new branch
  • User Management
  • User Role Management

VandaManager - User Role

3
  • Edit user role
  • Create user role
  • Add new user

VandaManager - User Management

4
  • Reset user password
  • Unlock an account
  • Force exit a user
  • Edit user account

Vanda Manager - Catalogs

1
  • Add new catalog item

Vanda Manager - Audit Trail

1
  • Audit Trail Record

Vanda Manager - Settings

21
  • Setup salary feature
  • Setup allergy reaction
  • Add visit purpose
  • Add unit measurement
  • Add religion
  • Add New Indication
  • Add consume method
  • Add queue status
  • Add New Tax
  • Add new frequency
  • Adding new Language
  • Adding New Country & Telephone Code
  • Add New Race
  • Add New Gender
  • Add Marital Status
  • Add Medication’s Precaution Message
  • Add New Diagnosis
  • Add New Occupation
  • Add New Identification Type
  • Add New Institution
  • Malaysia’s SST

VandaClinic - Setting

21
  • Setup visit purpose
  • Edit queue status color
  • Add new insurance company
  • Set up Queue Status
  • Add new payment method
  • Add new vaccination plan
  • Setup tax rate
  • Add / Change Document Reference Number
  • Add a new Combined Medication
  • Setup print server
  • Duplicate Insurance Details
  • Set Tax as Default for all invoices
  • Add new insurance policy for all medication or individual medication
  • Setting up Doctor & Service rooms
  • VandaClinic – Dictionary
  • Operation Template
  • Update item’s selling price
  • Add new Subsidy
  • Craft a New Consent Form
  • Adding new Label templates
  • Printer troubleshooting

VandaClinic - Administrative

4
  • Changing Branches
  • Vanda login
  • Vanda logout
  • Change login password

VandaClinic - Queue

12
  • Nric error
  • How to corrct Patient’s NRIC when add patient to Queue
  • Change patient queue sequence
  • Consult in, out and Recall patient
  • Search for Patient in queue
  • Open Queue Display
  • Add Existing Patient to Queue
  • Add new patient to queue
  • View Invoice, Payment, Patient Detail and Patient Label from queue
  • Queue Category
  • Print Queue Label
  • Backdating queue

VandaClinic - Medical Record

11
  • Create medical certificate
  • Prescribe a Vaccination Dose
  • Add Referral Information
  • Add Allergy to Patient
  • E-documents
  • Add Vaccination Plan
  • Add Health Measurement Details for Patient
  • Repeat Medicine / Service
  • Remove vaccination dose
  • Create medical record
  • Add Consent form

VandaClinic - Operation Module

3
  • Add Operation
  • Complete Operation
  • Add new anaesthetic and operation record

VandaClinic - Billing & Payment

11
  • View all Invoice
  • Void payment
  • Bill and create invoice
  • Make invoice free of charge
  • Continue partial payment
  • Backdate invoice
  • Make partial payment for invoice
  • Subsidy in Invoice
  • Add discount to specific item in voice
  • Dispense Medication Later
  • Void paid invoice

VandaClinic - Credit Note and Deposit

15
  • Check a patient’s credit and deposit
  • How to print a deposit receipt
  • Check deposit records
  • Refund Deposits
  • Void Refund
  • Generate credit note from goods return
  • Add credit note through confirmed invoices
  • Adding a Deposit
  • Check Refund Record
  • View credit note apply records method one
  • View credit note apply records method two
  • Print a refund
  • Apply credit note method two
  • Apply credit note method one
  • Delete Deposits

VandaClinic - Pharmacy

4
  • Dispense Medication Item
  • Record Goods Return for Paid Invoices
  • How to see dispense history
  • View dispensary record

VandaClinic - Patient Management

6
  • Allergies and Alert Message
  • Create Fact in Patient Info
  • Edit an existing patient
  • Create new patient
  • Create patient kins
  • Check patient subsidy details

VandaClinic - Search

7
  • Print Patient Label using the search module
  • Search for Patient info using the search module
  • Search for Patient health measurements or facts using the search module
  • Add Patient to Queue using the search module
  • Search for medical certificate by patient using the search module
  • Search for invoice by status using the search module
  • Search for invoice by date using the search module

VandaClinic - Appointment

3
  • Recording Appointments
  • View One Doctor Appointments
  • Change Appointment View

VandaClinic - Dashboard

2
  • Go to queue by dashboard page
  • Filter payment methods used on a specific date

VandaClinic - Purchase

2
  • Confirm several purchase invoice at once
  • Record Purchase

VandaClinic - Inventory

14
  • Add new item for inventory
  • Check items with low stock
  • Setup Item UPC for dispense
  • Setup item UPC for purchase order
  • Setup minimum stock for item
  • Movement records
  • Deactivate item
  • Setup default supplier
  • Update stocks from dispensing done before stock update
  • Setup item UPC
  • Inventory adjustment for unit cost
  • Adjust item quantity
  • Add new supplier
  • Add new Inventory Items

VandaClinic - Requisition

4
  • What is requisition module
  • Check requisition drafts
  • Set item bonus
  • Using the requisition module

VandaClinic - Delivery Order

3
  • Record Stock In
  • Record Stock In
  • Void Delivery Order

VandaClinic - Insurance & Claim

5
  • Set insurance plan for patient
  • Duplicate items from existing plan
  • Apply insurance plan for patient in invoice
  • Generate Claim
  • Create insurance plan

NEHR requirements

4
  • HCI Code
  • User MCR Code
  • NEHR Corppass Context Switch
  • Patient Profile Merge & Cancellation

VandaClinic - Healthier SG

3
  • Healthier SG Care Report
  • Whiltelisted Drug & ALPS Delivery
  • Health Plan

VandaClinic - Report

3
  • Salary Feature Report
  • Add report to favourites
  • View reports

Getting started

1
  • Getting Started

Lab Module

1
  • Lab Module Set up

VandaCare

2
  • Template Crafting
  • Onboarding Flow
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What do you need to run Vanda?

As Vanda is a web-based browser application, all you need to use Vanda is:

  • Web browser – Preferably Chrome or Firefox/ Microsoft Edge/ Safari
  • Working PC/Laptop
  • Internet Connection
  • Additional Monitor for queue display (Monitor needs to be connected to a PC or able to launch a web browser)

How to access Vanda?

Once we are ready to work together, Magicsoft will create an overall administrator account for you. The login credentials and link will be given to you – simply head to the link on your PC’s web browser, login with the credentials and begin using Vanda!

What to do after logging in?

  1. Start by filling in your tenant information followed by creating branches. These information are important as they will be reflected in printouts such as invoices and labels.Tenant InformationBranch Information
  2. Next, create roles and setting the permission related to each roles. Do note that permissions with “Get” and “View” are typically systemic access which should be set to “Allow” or “Not Set”, otherwise, users may face errors when accessing relevant modules.

    User Role
    User Role
  3. Once the roles are set up, you can begin creating users for Vanda Clinic. When creating users, it is important to select the correct User type, especially for doctors as the user type will separate the queue view for doctors. You can select the branches that the users can access along with assigning relevant roles to the users.You may wish to use a generic password when creating the users as users will be prompted to change their password when they login to Vanda Clinic for the first time.

    Creating Users
    Creating Users

     

  4. Then, you may begin conducting data checks!
    • If you have had an existing CMS and have opted for migration, it is important to double check your data to ensure that all your data are in. Data checks have to take place in both Vanda Manager and Vanda Clinic.
    • If you do not have any existing CMS, you may liaise with our team for standardised data such as SNOMED, NHDD, SMST for your usage.
    • User may also set up their own data! Start by going into Vanda Manager -> Settings. Fill in the relevant Master Data as required.

      Settings with master data
      Settings with master data
    • Next, add in any Medication, Service Item and Vaccination Item which may be used in all branches.

      Medication items
      Medication items

      Service item
      Service item

      Vaccination items
      Vaccination items
    • If you are onboard for NEHR and/or HSG, do note that the data used have to follow the approved data from MOH.
  5. Moving on, you can head to Vanda Clinic -> Settings to add data that are branch specific along with some clinic specific settings such as insurances, document reference numbers, vaccination plans, combined medications, printer & label settings
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  6. Lastly, Set up your inventory!
    • Add the items that needs to have their transactions tracked into the inventory item list.
    • Set up the suppliers that will provide you with these items
    • Include the items provided by the suppliers while setting up your supplier

      Inventory Item
      Inventory Item

Supplier information
Supplier information

Once the above are completed, you have properly set up your Vanda and may begin utilising the Clinic Management System!

 

 

Updated on December 20, 2025

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